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Privacy Policy

At Synthia Labs, Inc. ("Synthia", "we", "our" or "us"), we respect your privacy and are committed to protecting the Personal Information we collect from or about you when you use our website, applications, and services (collectively, "Services"). This Privacy Policy describes our practices for handling your Personal Information. 

 

1. Personal Information We Collect

We collect the following types of Personal Information:

 

Account Information: When you create an account, we collect your name, contact information, account credentials, payment information, and transaction history.

 

User Content: When you use our Services, we collect the data, text, code, instructions, and other information you provide as input to the Services ("Input") as well as the output generated based on your Input, such as code, text, plots, and tables ("Output"). Input and Output are collectively "Content".

 

Communication and Social Media Information: If you communicate with us or interact with our social media pages, we collect your name, contact details, and the contents of your messages or posts.   

 

Technical Information: When you use our Services, we automatically receive information such as your IP address, device identifiers, browser type, usage data, and information collected through cookies and similar technologies.

 

2. How We Use Personal Information 

We use Personal Information to:

  • Provide, maintain, and improve our Services;

  • Communicate with you;

  • Conduct research and develop new services;

  • Prevent fraud and protect the security of our systems;

  • Comply with legal obligations; and

  • Other purposes with your consent.

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3. How We Share Personal Information

We may share Personal Information with:

  • Our service providers and business partners who assist us in providing the Services;

  • Corporate affiliates;

  • Business account administrators, for users who register using a corporate email;  

  • Other users and third parties you choose to share Content with; 

  • Law enforcement and other third parties to comply with legal requirements or protect our rights and the rights of others; and

  • Parties involved in corporate transactions such as mergers or acquisitions.

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4. Your Rights

Depending on your location, you may have the right to access, correct, delete, or object to our use of your Personal Information. You can exercise some rights through your account settings or by contacting us.

 

5. Data Security and Retention

We implement reasonable security measures to protect your Personal Information. We retain Personal Information for as long as needed to provide our Services and for legitimate business purposes.

 

6. International Data Transfers  

We are based in the United States and process Personal Information in the U.S. We provide appropriate protections for cross-border data transfers where required by law.

 

7. Children's Privacy

Our Services are not directed at children under 13. We do not knowingly collect Personal Information from children under 13.

 

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you in accordance with applicable laws.

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@synthialabs.com.

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